Returns & Exchanges

At Avatar Merch, we want you to love your gear as much as the elements themselves, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. If your purchase doesn't perfectly fit your style or size, our simple return process ensures you can get back to your journey without any hassle.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.